Recomazing Blog

How our fake business won a Customer Service award!

[fa icon="calendar'] 24-Apr-2016 00:00:00 / by Marc Cowper posted in Advocate Marketing, Customer Experience

[fa icon="comment"] 23 Comments

Back in my advertising agency days I always had one constant frustration. Every day I saw talented agency & client teams working hard to deliver 'on-brief' marketing plans but ultimately have zero control over whether the company actually backed it up via good Customer Experience (CX).

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